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The member profile

Everything about a single member: profile, membership, subscriptions, payment history, activity and check-in history.

Updated: June 25, 2026

The member profile shows everything about one member on a single page. At the top are the photo, name, status and member number; below that are three cards (Profile, Membership, Subscriptions) followed by the activity timeline, payment history and check-in history.

Where to find it

Open the Member list (Sidebar → Member management → Member list) and click a member, or click a name in an action list on the member management hub. The Back to list link returns you.

Profile

The profile card shows contact and personal details: email, phone, date of birth (with calculated age), address, language preference, push status and whether the member gave consent — with the date. You can also change or remove the profile photo here.

Membership

The membership card shows "member since", the expiry date and the type (regular, family, student, senior, honorary). The type is a manual classification set at registration or in admin — it isn't calculated automatically and drives contribution policy and filtering. It also shows any notes, family members and committees.

Subscriptions

This card lists the member's contribution subscriptions with plan name, price, payment mode, status and the current period (from → to).

Activity, payments and check-ins

  • Activity timeline — a chronological overview of events around this member.
  • Payment history — all payments and donations with amount, date, method and status.
  • Attendance / check-in history — when and where the member checked in.

Tips

  • Use the timeline to get context fast before you call or email a member.
  • Unsure about the type? Read the info tip next to "Type" — it's a manual choice, not an automatic calculation.

Frequently asked questions

Why isn't this profile reachable from its own menu item? A member profile always belongs to one specific member; you open it from the member list or an action list, not via the sidebar.

Can I change the expiry date here? Membership periods run via the subscription/contribution policy; the card shows the current date.

Why do I see no payments? The member has no payments yet, or the payments module isn't in use.

Troubleshooting

  • I get an error when opening. The member may no longer exist or has been deleted; go back to the list and try again.
  • The page is blocked. You're missing the right to manage users/members — ask your lead administrator.
  • The photo upload fails. Choose an image of at most 5 MB.

Related

  • Member list and filters — the list you open this profile from.
  • Check-in — record attendance that appears here.
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