The member profile: editing, extending, ending and the QR pass

The member profile shows everything about one member: the Profile, Membership and Subscriptions cards, an activity timeline, the Payment history, your custom fields and the Attendance history. At the top are the buttons Extend membership and Edit member.

Where to find it

Sidebar → Member management → Member list; click a member there, or click a name in an action list on the Member hub. Back to list takes you back. The profile has no menu item of its own.

Who can do this

Permission Manage users (manage_users) and the member module. Payment details in the list also require Manage billing.

Step by step: editing details or membership

1. Click Edit member.
2. Change the personal details (name, email, phone, date of birth, address, postcode, city).
3. Under membership, change Member since, Type, Status and Expiry. Tick Never expire automatically (e.g. honorary member) for members without an end date.
4. Optionally fill in notes, preferences (language, receives newsletter), family members (name, relationship, date of birth) and committees (committee, role, since).
5. Save.

Step by step: ending a membership

1. Click Edit member and set Status to Ended.
2. Choose the Reason for ending: Cancellation, Expulsion, Deceased, Moved away, Non-payment or Other. Fill in the end date and, if applicable, the date the cancellation was received.
3. Save. An ended member can no longer log in to the app.

Step by step: extending

1. Click Extend membership.
2. Choose 3, 6, 12 or 24 months, or enter a number of months.
3. Confirm. The extension counts from the current expiry date, or from today if that has already passed. An expired member becomes active again.

For an ended member, extending is disabled: set the status back to Active first.

Step by step: reissuing the QR pass

1. In Attendance history, click Reissue QR.
2. Confirm. The old QR code stops working immediately; the member sees the new one in the app.

Use this when a pass has been shared or stolen. In the same card you filter check-ins by context (public event, calendar event, manual).

I can't see it / it doesn't work

• Extend membership is greyed out. The member has ended. Set the status to Active first via Edit member.
• The member has no QR pass in the app. The pass only works with an active contribution subscription. See the article "Check-in: scanning members and giving member discount".
• The photo upload fails. Choose an image of at most 5 MB.

Frequently asked questions

Can I change the expiry date? Yes, via Edit member → Expiry, or with Extend membership.

Where do I see which consents a member gave? The profile only shows whether the member has consented (Yes with date, or No). You see the details per consent under Organization Management → Users → the member. Only the member can change consent, in the app.

Can I download a member profile as a PDF? No. You can export the member list to CSV.

What does "Type" do? It is a fixed classification (Regular, Family, Student, Senior, Honorary) that you choose yourself; you can filter on it. Aqlemy does not calculate it automatically.