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Mobile app — Getting started

Install the app, sign in, language & notifications, your profile and digital member card.

Installing the app and signing inInstall Aqlemy from the App Store or Play Store and sign in with the details from your organisation. You only create an account through an invitation link.Where do I find everything in the app? (the four tabs)Every role has four tabs at the bottom: Home, a tab of its own, Messages and Search. Anything you do not see directly is under Search.Notifications, language and appearanceTurn push and email notifications on or off in your profile, manage the notification list behind the bell, and choose language and light/dark in App settings.Your profile, username and passwordIn your profile you change your photo, phone number, email address, username and password. After a new password you are logged out everywhere.Privacy, consents, your devices and deleting your accountAccept the terms, manage your consents, review your sign-ins and log out everywhere, and delete your account with a 30-day cooling-off period.The digital member card and QR codeMembers with an active subscription have a digital member card on Home, with a QR code on the back for check-in.Switching roles (parent, member, teacher, student)If you have several linked accounts, for example parent and member, you switch through Search → Switch Role without signing in again.Paying in the app: instalments, direct debit, history and cancellingUnder Payments you see your instalments, one-off payments, payment history and subscription. Paying happens in your phone's browser; for direct debit you first give permission.Getting help: the Support CenterIn the Support Center you read platform messages, create a support ticket and follow the replies.Prayer Times, Quran and Qibla CompassUnder Search → Faith you find the prayer times and the Quran; members also have the Qibla Compass. Without an account, prayer times and Qibla are available too.