AI & support
The AI assistant, support tickets and platform messages.
Using the AI assistantA chat where you ask questions about your own organization in plain language. The assistant pulls figures, summarises, drafts text and — with your confirmation — can perform small actions.The help assistant: questions about how the portal worksThe help assistant answers questions about using the portal, only from the Aqlemy manual. It reads no data of your organisation. If you are stuck, you ask a staff member with one click.Submitting and following support requestsAsk the Aqlemy support team a question or report an outage. You indicate how serious it is yourself, see by when you will get a response, and follow the conversation on a page of its own for each request.Reading and responding to Platform MessagesMessages from Aqlemy itself: announcements, release notes, maintenance notices and feature updates. You read them, like them and comment; sending a platform message yourself is not possible.Wishes & ideas: request a new featureSubmit a wish for a feature the platform does not have yet, and follow what Aqlemy does with it. Every wish is reviewed within 5 working days.