With the Aqlemy app you have your organisation on your phone. You sign in with the account your organisation created for you or that you were invited to.
Where to find it
Install the app from the App Store (iPhone/iPad) or the Google Play Store (Android); search for Aqlemy. The start screen has two buttons: Log In and Continue without logging in. At the top you choose the language (Turkish, Dutch, English, Arabic) and light or dark.
Who can do this
Everyone with an account at an organisation: student, parent, teacher or member. Administrators of the portal do not sign in to the app with their administrator account.
Step by step: signing in
- Tap Log In.
- Enter your username and password. There is one sign-in form for everyone; the app works out by itself whether you have a member account.
- If you are a member, you may use your email address or phone number instead of your username. Parents, students and teachers use their username.
- If you sign in for the first time or your password must be renewed, you choose a new password straight away. A checklist shows the rules: 8 to 128 characters, an upper-case letter, a lower-case letter, a digit and a special character, no sequence like 123, no space at the start or end, and no common password.
- After that you see Before you start once: read the terms of use and the privacy policy and tap I have read and accept.
The app remembers your last username. If your device has Face ID or a fingerprint, the app asks after signing in whether you want to sign in biometrically from now on. If you say yes, the sign-in screen shows the button Use Biometric Login.
Step by step: forgotten password
- On the sign-in screen tap Forgot Password.
- Choose whether to find your account by Email or Username and fill it in.
- You see Check Your Email. If the account is known, you get an email with a link; if several accounts belong to your email address, you get a separate email per account. A link is valid for one hour. If you request a link twice, the link in both emails works.
- Open the email and tap the link. Nothing arrived? Check your spam folder, or try your email address instead of your username (or the other way round).
- On the page that opens, choose a new password and enter it twice. A list ticks off the requirements: at least 8 characters, an uppercase letter, a lowercase letter, a digit, one of the characters ! @ # $ % ^ & * ( ) , . ? " : { } | < > (a - or _ does not count), no sequence like 123 and no spaces. Tap Reset Password. If it does not work, the reason is shown in red above the button.
- The page shows your username. Tap Open the app and sign in with that username and your new password. The app does not ask for a new password again afterwards.
Step by step: looking around without an account
With Continue without logging in you only see the tax benefit calculator, Prayer Times and the Qibla Compass. You see no organisation data there.
I can't see it / it doesn't work
- There is no button to register. That is right. You get an account from your organisation, or through an invitation link your organisation sends; that link opens the registration screen in the app.
- Signing in with my email address fails. Only a member account accepts email or phone. Otherwise use your username.
- Biometric login no longer works. If you changed your password, the saved details are outdated. The app tells you and clears them; sign in once with your new password and allow biometric login again.
- I don't get a two-step verification code. The app does not ask for a second step; two-step verification belongs to the admin portal.
Frequently asked questions
Can I turn biometric login off? There is no setting for it. You can decline the question after signing in and simply use your password.
May I sign in on several devices? Yes. You see your devices in your profile under Sign-ins and devices.
I don't have my username. Ask your organisation for it, or use Forgot Password with your email address.