If your child cannot come to the lesson, you report it in the app. The teacher sees your report and the reason when taking attendance.
Where to find it
The Child tab → Calendar.
Who can do this
Parents, for their linked children.
Step by step: reporting an absence
- Pick the right child at the top.
- Tap the lesson day and choose Report absence.
- If your child has more than one lesson that day, choose which class(es) the report is for, or all classes.
- Choose a reason: Illness, Doctor appointment, Transportation issue, Weather conditions or Personal reason. For Personal reason you type a short explanation.
- Confirm. The day gets a marker in the calendar and you receive a confirmation.
I can't see it / it doesn't work
- I cannot change the absence. If the teacher recorded the absence, you cannot change it. Send the teacher a message.
- I can't report an absence on a day. On a day without a lesson the app says "There is no lesson scheduled for this day". On a holiday or event day you see the details of that day.
Frequently asked questions
Can I report several days at once? You report per lesson day.
Can my child report their own absence? Only an independent student (without a linked parent). If your child has a parent in the app, you report it.
Do I get a confirmation of my report? Yes. You see it among your notifications in the app, as a push notification when Push Notifications is on, and by email when Email Notifications is on. It shows your child, the class, the date and the reason. If you change the reason for the same day, you get a new confirmation.