Live Fundraising during and after the evening: control desk, cash count and closing

On the evening itself you work from the Control desk, on a phone or tablet. What you choose appears on all paired screens immediately.

Where to find it

Sidebar → Finance → Control desk, choose the evening. You only see evenings that accept gifts (Scheduled or Live). From an evening you can also use the Control desk button.

Who can do this

Permission Operate Live Fundraising (control desk) (operate_live_fundraising) or Manage Live Fundraising.

Step by step: running the evening

1. At the top: raised, received and pledged, percentage of the goal, number of gifts and how many screens are connected (live, or "slower (every 5 s)" on a weak connection).
2. Scene on screen: Before start, Live, Group race, Spotlight, Dua interlude, Break, Closing. The total keeps running in every scene.
3. Panic button: neutral switches all screens to a neutral image at once, without confirmation. Choose a scene afterwards to continue.
4. Moment on screen: a milestone, "Goal reached" or your own text. Milestones and Goal reached also play automatically.
5. Spotlight: "Spotlight the largest gift", "Spotlight the leader" or a single gift. An anonymous giver stays anonymous.
6. On a gift: Remove from screen (the money still counts) or Void (no longer counts; reason required; a correction line is added, nothing is deleted). An online gift is reversed by refunding it in Stripe.
7. In doubt about the total? Check totals recalculates everything from the ledger.

Step by step: cash count and closing

1. Control desk → Cash count and closing.
2. Enter the counted amount per volunteer, tablet or loose envelope (0 is allowed). The difference with the entries is shown next to it. Save a draft in between if needed.
3. Click Close and book. Cash goes to the cash account, card payments to "Card payments in transit" until the payout from the card terminal arrives. The evening closes.
4. Announce deposit with the reference on the deposit slip (at least 6 characters): the bank import then links the deposit automatically.

Online gifts are in the cash book as soon as they are paid; pledges only when they are paid. Every euro received is in the cash book exactly once.

Unlocking a kiosk tablet during the evening

Scan the QR code on the kiosk tablet with your phone, or open the "Unlock a kiosk tablet" page, choose the evening and enter the code. This only works for an evening that allows kiosk tablets.

I can't see it / it doesn't work

• "There is no evening accepting gifts right now". An administrator sets the evening to Scheduled or Live.
• "No cash account has been chosen yet". An administrator chooses it under the evening's Settings → Finance.
• "no screen paired". Pair a screen on the evening's Screens tab.

Frequently asked questions

Can I delete a gift? No. Voiding creates a correction line, so the records stay correct.

Does the hall see givers' names? Only as the giver chose: name, initials or Anonymous. Contact details never appear on screen.