Are you an independent student? That means no parent is linked to your account. You then have your own account and manage things like your payments yourself — where a parent would normally do that for a student.
Where to find it
Open the app → More tab at the bottom → under Account → Payments. Your Home screen also has a Payments shortcut if this section is on.
What you manage yourself
- Your profile — name, email and password, via More → Profile.
- Your payments — outstanding amounts and payment history, via Payments.
- Your study sections — homework, progress, absences and dossier work the same as for other students.
Step by step: making a payment
- Open Payments.
- Check your status per (school) year: paid, outstanding or cancelled.
- For an outstanding amount, tap the pay button.
- Complete the payment in the secure payment screen.
- Your status updates once the payment is processed.
Tips
- Check your outstanding amounts on time so you don't miss anything.
- Keep your email address in your profile up to date; confirmations arrive there.
- Unsure about an amount? Ask via Questions or contact your organization.
Frequently asked questions
What exactly is an independent student? A student with no linked parent. You manage your own account and payments yourself.
I don't see the Payments tab — why? Either the payments section is off for your organization, or your payments go through a linked parent. Ask your organization.
Can a parent be linked later? Yes. From then on that parent can also view and manage things.
Troubleshooting
- My payment won't go through. Check your internet and try again; if needed, fully close the app and reopen it.
- My payment succeeded but the status is still wrong. Pull down to refresh; processing can take a moment.
- I don't see Payments. The section is off, or your payments go through a parent.
Related
- The home screen — your shortcuts, including Payments.
- Asking questions — a question about an amount.