If you pay for your lessons yourself, for example as an independent student, you do it in the app. If a parent pays for you, the payment sits with that parent.
Where to find it
Search → Account → Payments, or the payment block on Home. You see Instalments, One-off payments, Payment history and Manage subscription.
Who can do this
Students, if the organisation uses payments through the app. Payments is then always shown, even if a parent pays.
Step by step: starting a subscription
- If you have no subscription yet and the organisation offers one, tap Choose a subscription.
- Choose the subscription, how you want to pay (Automatic collection or Pay yourself with iDEAL) and in how many instalments.
- Tap Start subscription. Paying and the mandate run through your phone's browser.
Step by step: paying and managing
- Open Instalments and tap Pay next to an instalment. With automatic collection you tap Give permission once.
- If a collection fails, you pay that instalment yourself (Pay remaining after a partial payment).
- Payment history shows your payments per season with a Receipt.
- Cancelling: Manage subscription → Cancel subscription → Cancel Now.
I can't see it / it doesn't work
- There is nothing to pay. A parent pays for you, or the organisation handles payment outside the app ("The organisation handles this").
- I don't see Choose a subscription. You already have an active subscription, or the organisation offers no subscription in the app.
Frequently asked questions
What does Credit applied mean? The organisation has set a credit against your instalments.
Can I donate? Yes, through Search → Community → Donations, if the organisation uses them.