On your home screen you'll find your digital membership card: a personal card with your name, your membership status and a QR code your organization can scan, for example at the entrance or at a gathering. The card replaces a paper pass.
Where to find it
Open the app → Home tab at the bottom. The membership card sits in the middle of the screen. Tap the card to flip it.
The front
The front shows:
- Your organization's logo.
- Your name and membership number.
- Your status (active or inactive).
- Member since — how long you've been a member. The longer you're a member, the higher the tier your card may show (such as bronze, silver or gold).
The back: your QR code
- Tap the card to flip it.
- On the back you see your personal QR code.
- Hold the code up to your organization's scanner at check-in or at an activity.
The QR code is valid for a while and refreshes automatically. If a code no longer works, tap the refresh icon at the top right of the back to fetch a new one. The bottom shows until when the code is valid.
Sharing your membership
You can share your card details with the share button; handy when your organization asks for it.
Tips
- Turn up screen brightness if the scanner struggles to read your QR code.
- Pull down to refresh if your status still shows the old value.
- See a gold or silver border? That's your membership tier based on how long you've been a member — just for recognition.
Frequently asked questions
My status says "inactive". What does that mean? You have no active contribution/subscription (yet), or your payment has lapsed. Go to the Payments tab to sort it out.
Can others use my QR code? No. The code is personal, temporarily valid and meant only for your own organization's scanner.
Can I change my membership number myself? No — your membership number is set by your organization.
Troubleshooting
- I see no QR code, only a message. The code couldn't load. Tap the refresh icon on the back, or pull down to refresh.
- The scanner won't read my code. Increase brightness, hold the phone still and make sure the whole code is visible. Refresh the code if needed.
- I see no membership card at all. Your membership may not be active yet. Check the Payments tab or contact your organization.
Related
- Contribution and payments — activate and keep your membership active.
- Managing your details — your name and details on the card.