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Managing your details and deleting your account

In your profile you change photo, phone, email, username, password, language and consents. You delete your app account with a confirmation phrase and a 30-day cooling-off period.

Updated: October 7, 2026

As a member you manage your own details in your profile. Your name is shown, but the organisation changes it.

Where to find it

Tap your profile photo at the top, or Search → Account → My profile.

Who can do this

Every member, for their own account.

Step by step: changing details

  1. Photo: tap your photo → Change photo or Remove photo.
  2. Phone number and Email address: expand the section, change and save.
  3. Language: under App settings in your profile.
  4. Account Security: Change Username or Change Password. After a new password you are logged out on all your devices.
  5. Manage Consents and Sign-ins and devices (with Sign out everywhere): see the article on privacy.

Step by step: deleting your account

  1. At the bottom, expand Delete Account and tap Delete My Account.
  2. Type delete my membership (the Turkish phrase "uyeligimi sil" also works) and confirm.
  3. Your account is permanently deleted after 30 days, with your personal data.
  4. If you change your mind, tap Cancel deletion in your profile while the 30 days run.

I can't see it / it doesn't work

  • The delete button stays grey. Type the phrase exactly; upper or lower case does not matter.
  • I see no name field. Correct; ask the organisation to change your name.

Frequently asked questions

Does my membership end when I delete my account? No. Deleting only applies to the app. Cancel your subscription separately through Payments → Manage subscription, or with the organisation.

Can I change my username? Yes, through Account Security.

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