Skip to content

Managing newsletter templates

Set up the standard layout of your newsletters once, in blocks, with your own colours and font size. A new newsletter based on that template starts with exactly those blocks.

Updated: October 7, 2026

A newsletter template is a fixed layout of blocks (heading, intro, image, button, closing) with its own colours. When you pick the template for a new newsletter, it starts with exactly these blocks and colours; you then adjust them per newsletter.

Where to find it

Sidebar → Communication → Newsletter Templates.

Who can do this

  • Permission Manage newsletters (manage_newsletters).
  • The menu appears when the Announcements module is on (every plan). Teachers have no access.

Step by step: create a template

  1. Click New Template.
  2. Fill in the Template Name and a description. The required language is the language you use the portal in; other languages are optional.
  3. Choose a Category (for example General, Announcement or Event).
  4. Under Template layout place the blocks with Add block: Heading, Text, Image, Button, Divider, Spacer. In text you can use the variables {{organization.name}} and {{recipient.name}}.
  5. Under Appearance set the default colours (hex code) and the font size.
  6. Check the Preview and save.

Step by step: use a template

  1. Go to Communication → Newsletters and click New Newsletter.
  2. Choose the template. If there is already content, you are asked first whether it may be replaced.
  3. Adjust the blocks ("Template applied — adjust the blocks where needed.").

I don't see it / it doesn't work

  • I don't see the menu. You lack the Manage newsletters permission, or the Announcements module is off.
  • My old template looks different. Older templates without blocks are converted to a single text block when opened. Rebuild them with blocks for the best result.

Frequently asked questions

Can I choose a font? No. You choose colours and the body font size; choosing a font is not possible.

Can I still paste HTML? No. Templates are built with blocks, just like newsletters.

Does an existing newsletter change when I edit the template? No. The template is only the starting point; a newsletter already made with it stays as it is.

Was this article helpful?