Announcements are short messages you send to your members. They appear in the mobile app, can be sent as a push notification and optionally by email too. You write them in multiple languages, add attachments and choose exactly who sees the message.
Where to find it
Sidebar → Communication → Announcements. Four key figures sit at the top: Active, Scheduled, Expired and Engagement (likes + comments).
Step by step: a new announcement
- Click New announcement at the top right.
- Fill in the title and the text. Language tabs sit above the form — Turkish (TR) is required; the NL, EN and AR tabs are optional, and a green dot marks which languages already have a translation.
- Optionally use the AI Copilot button to draft or improve the text.
- Set the start date and end date — outside that window the announcement is no longer active. Optionally pick a repeat interval (never, daily, weekly, monthly).
- Turn on Send push notification if members should get an instant alert on their phone.
- Choose the audience: everyone, members, and — if the education module is on — parents, teachers or both. For parents/teachers you can narrow further with a group selector (leave empty = all groups).
- Optionally add attachments via the uploader. The first image is used automatically as the cover.
- Want members to vote? Click Add poll and build a multiple-choice question.
- Turn on Show on public website to also place the announcement on your public organization page.
- Click Save.
Managing the list
- Drag the handle icon (left) to change the order.
- Pencil — edit. Trash — delete (with confirmation). Eye — preview.
- Each announcement shows its number of likes and comments.
- Use the segment buttons and search box above the list to filter by status and title; the Filter button also filters by audience.
- Refresh (circular arrow) reloads the list.
Tips
- Keep the text short and concrete — announcements are for a quick glance, not long letters (use a newsletter for those).
- Only enable push for genuinely important messages, so members keep opening them.
- Put the most important image as the first attachment — it becomes the cover.
Frequently asked questions
Do I have to fill in every language? No. Only the Turkish tab is required; fill in NL, EN and AR only if you want to reach those readers.
What's the difference with a newsletter? An announcement is short and appears in-app and as push; a newsletter is a detailed, formatted email.
Does everyone get my announcement by email? Only if you choose that when sending; by default it appears in-app and optionally as push.
Troubleshooting
- I don't see the Announcements menu. The announcements feature is off for your organization. A lead administrator enables it in the organization settings (the "announcements" feature). If you can't open the page, you're missing the "manage announcements" permission — ask a lead administrator to grant it.
- My push notification didn't arrive. Check that the Send push notification toggle was on and that members have allowed notifications in the app.
- The cover image is wrong. The first image in the attachments is the cover — drag the correct image to the front.
- A platform administrator sees a warning. Announcements belong to an organization; sign in as an organization administrator.
Related
- Newsletters — a more detailed, formatted email.
- Complaints — handle replies from members.
- Notifications — alerts that need your action.