The notifications page collects automatic alerts that need your attention: a new question for the board, a new registration, a dossier entry from a teacher, and more. Four counter cards at the top show Total Notifications, Unread, Urgent and Selected.
Where to find it
Sidebar → Notifications (at the top). The bell with a counter opens a quick overview. In that overview the gear opens your notification preferences and the shield the Security & sign-ins page.
Which notifications do you get?
- New questions for the board — a question for the board came in via Communication.
- New questions for a teacher — a question for a teacher, which the board can also read.
- Reply to a message from the board — a reply in a conversation the board started.
- New Registrations — a new registration came in.
- Trial Period Ending — a renewal reminder.
- New payment received — with the Finance module.
Filtering
Above the list are three filters:
- Type — All Types, or one of the kinds above. New payment received is not in this filter.
- Priority — all, urgent, high, medium, low.
- Status — all, unread or read.
There is no free-text search here; use the filters to narrow down.
Step by step: handling an alert
- If a notification has a source item, the row shows an arrow on the right (View). Click it to go to the source item, such as the question or the Registrations page. The row itself is not clickable.
- Tick the checkbox next to one or more notifications. Only then do the Mark as Read and Dismiss buttons appear.
- Mark as Read hides the "new" marker; the notifications stay in the list.
- Dismiss removes the selected notifications from your own list.
- The trash icon deletes the notification for all admins. You confirm this first.
Sound and desktop notifications
The sound is on by default. In the bell overview you switch it off or on again. Per type of notification you choose the in-app, email and browser-push channels via the gear in the bell overview (Notification preferences page, not for teachers). There you also switch browser notifications for this device on or off and send a test notification with Test. Security notifications about your own account cannot be switched off. If Email Notifications is off on your profile page, you get no email notifications at all.
Tips
- The list is sorted by date, newest first. Filter daily on priority Urgent and handle those first.
- To remove a notification from your own list only, use Dismiss. The trash icon deletes it for all admins.
Frequently asked questions
Do members get these notifications too? No. These are admin alerts. Members and parents get their own notifications in the mobile app. A teacher also sees their own notifications here in the portal.
Why don't I hear a sound? Sound is on by default, but you can switch it off per browser in the bell overview. Check there whether it is still on.
Troubleshooting
- I'm not receiving a certain type. Check your notification preferences (per channel) and whether the related module is on.
- No desktop notifications. Your browser hasn't granted permission — allow notifications in your browser settings.
Related
- Communication — use the arrow in an alert to jump straight to a question.
- Registrations — new registrations also appear here.