The admin portal is the web environment for administrators and teachers. Members, parents and students use the mobile app.
Logging in
- Open the admin portal’s login page (Admin Login).
- Enter your Username and Password. You cannot sign in here with your email address; your username is on your account.
- Optionally tick Remember Me and click Sign In.
- If two-factor authentication (2FA) is on, enter the code from your authenticator app. If you cannot use your phone, choose Use a backup code. With Trust this device the portal does not ask for a code on that device for 30 days.
If your organization uses Microsoft SSO, you can also choose Sign in with Microsoft and enter your work email address.
The sidebar and favorites
On the left is the sidebar, with the modules per section (such as Organization Management, Member management, Education, Finance, Communication, Planning). You only see menus for modules in your organization’s plan that you have permission for. Click the star next to a page to add it to your Favorites at the top of the sidebar.
Searching with ⌘K / Ctrl+K
Press ⌘K (Mac) or Ctrl+K (Windows), or click the search field in the sidebar. The search window finds pages and actions you have permission for, and from 2 characters also searches your data, such as members and payments. Click a result to go straight to it.
Switching language and theme
At the bottom of the sidebar you switch language (Dutch, English, Turkish) and toggle between light and dark theme.
Notice about new terms
When there is a new version of the terms (such as the terms and conditions or the data processing agreement), the portal shows the notice Our terms have been updated. An admin with Manage settings (manage_settings) clicks I agree on behalf of the organisation. Other users see the notice but cannot agree.
Need help?
At the top right of every page is the ? button, which explains that page and links to the guide.
I can’t see it / it doesn’t work
- I cannot sign in with my email address. The portal uses your username. If you do not know it, ask an admin.
- I forgot my password. The portal’s login page has no password-recovery button. An admin with Manage users can reset your password via Users → your account → Reset User Password.
- A menu is missing. The module is not in your plan or you lack the permission. See the article ‘What is Aqlemy and how is it structured?’.
Frequently asked questions
Can I sign in to the mobile app as an admin? No. Admins use the admin portal.
Where do I secure my account? On your profile page (click your name at the bottom left). See the article ‘Your profile and two-factor authentication (2FA)’.